Hey there! Whether you’ve got a question, a suggestion, or just want to chat about your latest purchase, we’re all ears. At KickEdge, we don’t just sell products—we build relationships. And honestly, that starts with listening.
Fun fact: Our founder, Alex, still replies to every single email that comes in. It’s a tradition that started back in our early days when a customer’s feedback literally reshaped our product line. So yeah, when we say we care, we mean it.
Prefer email? Phone? Or maybe you’re old-school and love a good handwritten letter (we do too!). Here’s how to reach us:
Need help ASAP? Our live chat team is like a squad of superheroes—minus the capes. They’re available weekdays from 8am to 7pm EST. Look for the chat icon in the corner!
Last winter, a customer named Sarah emailed us at 2am about a missing package. Alex was (weirdly) awake and replied immediately. Turns out, Sarah was gifting those sneakers to her nephew for Christmas. Long story short—we overnighted a new pair with a handwritten note. The kicker? Sarah’s now one of our most loyal customers. Moral of the story? We’re not perfect, but we’ll always go the extra mile.
P.S. If you’re reading this, thanks for being here. Really. Small businesses like ours thrive because of folks like you.
