At www.kickedge.shop, we are committed to delivering your carefully selected footwear with efficiency and care. Our team processes orders swiftly to ensure your stylish and comfortable footwear reaches you in pristine condition. Whether you've chosen performance-driven athletic styles or timeless casual designs, each order is handled with meticulous attention to detail. We partner with reliable logistics providers to guarantee a seamless journey from our warehouse to your doorstep.
Orders are typically processed within 1-2 business days (excluding weekends and holidays). During peak seasons or promotional periods, processing times may extend slightly, but we prioritize transparency and will notify you of any delays.
Delivery timelines vary based on your location and selected shipping method. For domestic shipments within the United States, most orders arrive within 5-10 business days after processing. International deliveries may require 10-25 business days, depending on customs clearance and local postal services.
Please note that these estimates are not absolute guarantees, as unforeseen circumstances like weather disruptions or carrier delays may occasionally impact delivery schedules. Rest assured, we monitor all shipments closely and will proactively communicate any significant updates.
We offer the following shipping options:
All shipping costs are calculated at checkout based on your order total and destination. For international orders, additional customs fees may apply (see Customs & Import Duties section below).
We currently ship to most countries worldwide, including all 50 U.S. states, Canada, the European Union, Australia, and select Asian territories. Some remote locations or regions with postal restrictions may not be serviceable. During checkout, our system will automatically verify if we can deliver to your address.
Due to evolving international trade regulations, we occasionally update our shipping destinations. If your country isn't listed at checkout, please check back later or contact our support team for assistance.
Once your order ships, you'll receive a confirmation email containing your tracking number and a link to monitor your package's progress. Most tracking information becomes available within 24-48 hours after shipment.
For convenience, you can also access your tracking details by logging into your account on our website. If you encounter any discrepancies in tracking updates or haven't received your tracking email within 3 business days of ordering, please reach out to our customer service team.
While we strive for flawless delivery, occasional shipping issues may arise. If your package hasn't arrived within the estimated timeframe, first check the tracking information for updates. Carrier systems sometimes experience brief delays in scanning updates.
For packages marked as delivered that you haven't received, please check with neighbors or your local post office. If the issue persists, contact us immediately at [email protected] with your order number and details. We'll work with the carrier to resolve the matter promptly, including initiating investigations for lost shipments or arranging replacements when appropriate.
International customers may be responsible for paying customs duties, taxes, or other import fees levied by their country's government. These charges vary by destination and are determined solely by local authorities. Unfortunately, we have no control over these fees and cannot predict their amount.
We declare all international shipments at their full value and cannot mark orders as "gifts" to avoid fees. For guidance on potential charges, we recommend contacting your local customs office before placing an order. Any unpaid customs fees may result in delivery delays or return of your package to our facility.
